Customer Satisfaction Analysis


26. Sep 2018

Customer satisfaction analysis


Thank you for taking part in our customer satisfaction analysis. We are happy that so many customers took the time to answer our questions.

The response rate of 44% allows as saying, that it was a very successful survey and the results are meaningful. The general satisfaction with Erne Fittings was around 95%, but of course, there is still some room for improvement. Currently we are in the process of analyzing the results in detail and taking measures, so that you will find an even better Erne Team in the future.